| Action | Expected Result | Actual Result | Status | Screenshot |
|---|
| Click on the Communication Module icon - Click create communication | Delivery method options (SDC, MDC, Event Trigger) should be displayed | Delivery method options (SDC, MDC, Event Trigger) displayed successfully | ✅ |  |
| Click on SDC delivery method | The SDC Plan page should be displayed | SDC Plan page displayed successfully with all required sections | ✅ |  |
| Fill all required fields: enter Communication Name, select Product Type, Sub Product, Primary Goal, Secondary Goal, Start Date, End Date | All mandatory fields should be populated successfully | All mandatory fields populated successfully with validation passed | ✅ |  |
| Select 'Email' under Channel Type and 'Web' under Analytics Type | Selecting 'Email' under channel type and 'Web' under Analytics type should allow user to create Email Communication when proceeding to authoring page | Channel Type 'Email' and Analytics Type 'Web' selected successfully, proceeding enabled | ✅ |  |
| Click on Next button | Email Authoring Page should be displayed, with smart link generation pop up | Email Authoring Page displayed successfully with smart link generation pop-up | ✅ |  |
| Click yes on Smart Link Generation pop-up, enter the Smart Link URL, click Generate, and then click Save | Smart link should be generated and Authoring page with applicable fields should be displayed | Smart link generated successfully and Authoring page displayed with all fields | ✅ |  |
| Select / Enter the Sender Name, Sender email address, Audience - Adhoc List, Subject line, Email content Import | Selected inputs should be displayed in body section and preview section | All inputs displayed correctly in body section and preview section | ✅ |  |
| Click on 'Import' and click on 'Import Zip file' icon | User should be redirected to system file manager to select the EDM file | Successfully redirected to system file manager for EDM file selection | ✅ |  |
| Select the EDM file | Post EDM file selection user should be navigated to the communication creation page with EDM attached | EDM file selected successfully and navigation completed with EDM attached | ✅ |  |
| Schedule the communication by selecting Timezone (Date / Time) | User should be able to schedule the communication by selecting Timezone, date and time respectively | Communication scheduled successfully with selected Timezone, date and time | ✅ |  |
| Schedule the communication and click Next | Web Analytics Page should be displayed | Web Analytics Page displayed successfully after scheduling | ✅ |  |
| Choose Analytics Platform, select Domain, and choose Goal Type (Engagement or Conversion), and Click Next | Respective fields should be enabled and display as filled, and Pre-Communication Summary Page should be displayed with data in applicable portlets | All analytics fields filled successfully and Pre-Communication Summary Page displayed with complete data | ✅ |  |
| Click on next button | Communication should be created and listed in Communication Listing Page with Scheduled status | Communication created successfully and listed in Communication Listing Page with Scheduled status | ✅ |  |
| Search for the communication in the Communication Listing page | Communication is found and status is displayed correctly in the listing | Communication found successfully and status displayed correctly as Scheduled | ✅ |  |
| Check recipients' inboxes for the communication | Blast received successfully by recipients | Email blast received successfully by all adhoc list recipients | ✅ |  |
| Personalization Fallback validation with setup | personalization fallback works as expected and displays fallback content in subject line | Personalization Fallback is not asexpected. | ❌ |  |
| Click on “View in Browser” link (if available). | The email opens in a browser tab with the same design and content as in the inbox view. | View in Browser link verified successfully. | ✅ |  |
| Click on EDM LINK in Email option from the received email. | The email is EDM LINK page is navigated successfully. | EDM LINK in Email option verified successfully. | ✅ |  |
| Click on Forward Email option from the received email. | The email is forwarded page is navigated successfully. | Forward Email option verified successfully. | ✅ |  |